Unfeed app iconUnfeed

Support

Need a hand with Unfeed? We’re happy to help. Most questions are answered below — and you can always reach a real person by email.

聯絡

1anfibi@gmail.com

Email us anytime with a question, bug report, or feedback. We usually reply within 1–2 business days. Tell us your iPhone model and iOS version so we can help faster.

Common questions

Grant Screen Time permission+

Unfeed needs Apple’s Screen Time (Family Controls) permission to block apps. If you skipped it, open Settings → Screen Time and make sure it’s on, then reopen Unfeed and allow access when prompted.

Blocking isn’t working+

Make sure you granted Screen Time access, selected at least one app to block, and turned Blocking on. Screen Time features only work on a real iPhone — not in the Simulator.

Manage or cancel your subscription+

Unfeed Pro is billed through your Apple Account. To manage or cancel, open Settings → tap your name → Subscriptions → Unfeed. Cancelling stops future renewals; your Pro access stays until the current period ends.

Restore a purchase+

If you’ve reinstalled or switched devices, open the Unfeed paywall and tap “Restore Purchases” to bring back your Pro access on the same Apple Account.

I forgot my Kid Mode PIN+

If Face ID is enabled you can use it to exit Kid Mode. Otherwise, contact us and we’ll help you recover access.

Delete your data+

Almost all Unfeed data lives on your device — deleting the app removes it. For anything held for your subscription or a support request, email us and we’ll take care of it.

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